our store policy.
Information about Returning Products
or Product Exchange
If you need to return your merchandise for any
reason, please notify FramingAchievement within
7 days of receiving your product. You can do this
by contacting us via email at email@example.com.
Return Policy At a Glance:
on personalized items or custom products.
Personalized items are considered custom imprinting
such as Class of xxxx, names, dates, engraving
personalization plate, etc....Custom size mats, signature personalized wedding mats or custom size frames are not returnable.
Item must be returned within
thirty (30) days of receipt of goods.
Although most of our products are custom made, we will accept product exchanges or returns on non-personalized products. A 20% - 30% Restocking Fee for Returns or Exchanges on products without Personalization. You pay the shipping to us and pay for the reshipping of the exchange product.
When the item is returned
in its original condition with all original
packaging, your credit card will be credited
for the price of the purchase and any taxes,
costs. If the return is due to
a FramingAchievement error, the return shipping
charges will be waived.
Please allow approximately
5 business days for your return to be processed
once it has arrived at the warehouse.
Damaged or Exchange
Your product should arrive in working order.
However, if you receive a product in damaged
condition, please Contact Us. We will send you
a replacement - FREE OF CHARGE.
When contacting us, please provide
the following information:
1) Order number or Shopper ID number
2) Item ID and Item Name
3) Description of damage or defect (Was outside
box damaged? How, where, and in what way was the
product damaged? Please be as clear and specific
Your request for the replacement
of a product must be submitted within 4 business
days of delivery.
Although most of our products are custom made, we will accept product exchanges on non-personalized products. A 20% - 30% Restocking Fee for Exchanges on products without Personalization. You pay the shipping to us and pay for the reshipping of the exchange product.
you already know, it takes a lot of time and effort
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Achievement, Inc. manufactures diploma and award
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Poetry gifts - We sell poetry gifts for weddings,
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College picture frame - A picture
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Personalize photo frames are available at any
Signature Frame is a wonderful
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A Framing Achievement, Inc. Company